Privacy Policy – Bracha Villas Seminyak

Last updated: October 2025

Welcome to Bracha Villas Seminyak.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website https://brachavillas.com or our digital communication channels.

By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Who We Are

Bracha Villas Seminyak is a private villa accommodation located in the heart of Seminyak, Bali – Indonesia.

Website: https://brachavillas.com
Email: reservation@brachavillas.com
Address: Jl. Beraban Banjar Taman Kerobokan No.55, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361

This policy governs how we handle information collected through our website, online booking forms, and related online communication channels.

2. Information We Collect

We collect personal and non-personal information when you interact with our website or our team, including but not limited to:

a. Personal Information

Full name, email address, and phone number
Billing and reservation details
Country of residence and special requests (if any)
Messages or inquiries sent through our contact or booking forms

b. Technical Information

IP address, browser type, device information, and operating system
Pages visited, time and date of visit, referral source, and duration of browsing
Cookies and similar tracking technologies

c. Third-Party Sources

We may receive data from external booking platforms (e.g., OTA partners such as Booking.com, Agoda, Expedia) or marketing tools (e.g., Google Analytics, Facebook Pixel) to improve our services.

3. How We Use Your Information

We use collected data for the following purposes:

To process and confirm reservations or inquiries
To communicate with you before, during, and after your stay
To personalize guest experience and provide tailored offers
To send promotional content or newsletters (only with your consent)
To improve website performance and marketing effectiveness
To ensure security, prevent fraud, and comply with legal obligations

We will never sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us remember your preferences.

Types of cookies we use:

Essential Cookies – required for website functionality (e.g., login, forms).
Performance & Analytics Cookies – help us understand user behavior through tools like Google Analytics.
Functional Cookies – remember preferences such as language and session.
Marketing Cookies – used for remarketing campaigns (e.g., Google Ads, Meta Ads).

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

5. Embedded Content from Other Websites

Articles or pages on our site may include embedded content (such as videos, images, maps, or booking widgets).
Embedded content behaves the same way as if you visited the source website directly, and those sites may collect data about you through their own tracking systems.
We encourage you to review their respective privacy policies.

6. Third-Party Services & Data Sharing

We may share limited data with trusted third parties who assist us in operating our website, managing bookings, or conducting marketing activities, including:

Website hosting and maintenance providers
Payment gateway providers (for secure transactions)
Online booking platforms (OTAs)
Marketing and analytics partners (e.g., Google Analytics, Facebook Pixel)

These third parties are obligated to handle your data securely and only use it for legitimate business purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Comments or messages: retained indefinitely unless requested for deletion
Reservation and billing data: stored for up to 5 years for administrative and legal compliance
Analytics data: stored for 24 months and then anonymized

8. Your Data Rights

Depending on your location, you have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy (export) of your personal data
Lodge a complaint if you believe your data has been misused

To exercise these rights, please contact us at reservation@brachavillas.com. We will respond within 30 business days.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure SSL encryption on our website
Restricted access to personal data
Regular website and plugin updates to prevent vulnerabilities
Data backup and secure storage on protected servers

However, no system is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfer

As we may use hosting or third-party services located outside Indonesia, your data may be transferred and processed in other countries.
We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

11. Children’s Privacy

Our services are not directed toward children under 13 years old.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it immediately.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technologies used.
All changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after such updates indicates acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Bracha Villas Seminyak
Jl. Beraban Banjar Taman Kerobokan No.55, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361
📧 reservation@brachavillas.com
🌐 https://brachavillas.com